Ethics and compliance


 Compliance, our vision.

The activities of CAL&F Group are in full compliance with the rules, laws, regulations and ethical principles that apply to us. In particular, CAL&F focuses on:

  • Working with customers and partners in compliance with the rules on combating money laundering and terrorist financing, embargoes and international financial sanctions;
  • Conducting transactions, delivering products and services in compliance with customer protection and anti-corruption regulations;
  • Protection against fraud;
  • Preventing and management of conflicts of interest;
  • Respect of customers and employees data protection;
  • Managing the risks of serious environmental and human rights violations associated with our activities, as defined by the Duty of care Act;
  • Developing a culture of compliance amongst our employees and ensuring that they exercise their right to alert.

Crédit Agricole Group Ethics Charter

Since 2017, the Crédit Agricole Group has implemented an Ethics Charter highlighting its close ties, responsibility and solidarity values and stating its commitments, identity and principles. Download below:

Crédit Agricole Leasing & Factoring Code of Conduct

The Ethics Charter has been declined operationally in the Code of Conduct which completes in this way the commitments of the Group Charter.

The rules set out in the Crédit Agricole Leasing & Factoring Code of Conduct are applicable to all CAL&F employees, as well as external and occasional employees, regardless of their position at CAL&F. They reflect our desire to do even more to better serve our customers.

Download the CAL&F Code of Conduct:

Combating corruption

As a cornerstone of our ethical and societal commitments, CAL&F's anti-corruption system is based on:

  • a governance dedicated to the fight against corruption;
  • a mapping of corruption risks;
  • an anti-corruption code of conduct;
  • training and an awareness program for all employees;
  • strengthening of the protection system for whistleblowers;
  • procedures and controls.


Approved anti-corruption system



CAL&F benefits from the international ISO 37 001 standard for its anti-corruption management system. This certification was renewed in August 2019.

It attests that the risks of corruption have been correctly identified and analysed and that the program implemented by CAL&F is designed to limit these different risks, by applying international best practices.

The achievement of this certification illustrates Crédit Agricole Group’s long-standing commitment to corporate ethics, a key element of its corporate social responsibility policy.


Ethical Alert System

Crédit Agricole Leasing & Factoring employees play a key role in preventing corruption. It is their duty to act loyally and responsibly. They are regularly updated through training modules on how to act on a day-to-day basis.
An Alert system is in place to alert CAL&F’s Senior Management about serious and practical incidents that are contrary to the Code of Conduct.
This tool is based on a secure external platform that guarantees the protection of personal data and strict confidentiality of information. It can be accessed via the following link: 


Benchmarks Project - High Level Contingency plans as per article 28(2) of BMR

As a supervised entity and a user of benchmarks in the EEA, and in order to comply with article 28(2) of the European Benchmarks Regulation (BMR), CAL&F Group (Credit Agricole Leasing & Factoring) produces and maintains robust contingency plans describing the detailed actions to be undertaken in the event that an index used undergoes substantial changes, ceases to exist or to be published by its administrator, has not been authorised, or has been removed from the list of authorised administrators and benchmarks (i.e. from the ESMA register).

Download the CAL&F group contingency plan: